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Jorge del Río

Technology Strategist

The Future of Business Process Outsourcing: Why the $300 Billion BPO Industry Is Being Rebuilt From the Inside

The Future of Business Process Outsourcing: Why the $300 Billion BPO Industry Is Being Rebuilt From the Inside

Incident Response in 2026: Your Plan Is Not Your Preparation

Incident Response in 2026: Your Plan Is Not Your Preparation

Enterprise Process Orchestration in 2026: Why Businesses Are Stuck Between Rigid Workflows and Unpredictable AI

Enterprise Process Orchestration in 2026: Why Businesses Are Stuck Between Rigid Workflows and Unpredictable AI

Conversational Voice AI in 2026: Your Customers Are About to Talk to Machines That Listen Like Humans

Conversational Voice AI in 2026: Your Customers Are About to Talk to Machines That Listen Like Humans

Why Your CTO's Architecture Decisions Are Business Decisions

Why Your CTO's Architecture Decisions Are Business Decisions